Knowledgebase

Browse or search for the answers to commonly-asked questions.

Do you have questions? StateServ has answers. Our Knowledgebase represents the best of our expertise on issues affecting hospices and hospice care. Browse by subject or question, filter within our list of queries for a specific answer, or just use the search function to find information on a specific issue. Whatever your inquiry, StateServ is here to help.

Can you interface with my electronic medical records software?

Yes. Our DMETrack software integrates with most Hospice-focused EMR platforms and supports the latest integration standards used today.

Do you offer per-diem pricing?

Yes. However, we understand that many Hospice programs are unique and may require custom pricing. Our flexible pricing models are built to suit each Hospice’s specific needs.

Do you provide oxygen and respiratory therapists?

Yes, we provide both cylinder oxygen and oxygen concentrators in all locations. For liquid oxygen needs, please contact us to check if liquid oxygen is available in your area. Respiratory Therapists are available 24/7 at all StateServ Medical delivery centers.

Do you provide in-services on the proper use of DME?

Hospice and patient education are critical to the quality of service we provide. Our in-service options include virtual and in-person trainings, whichever is most convenient for our clients and partners. Contact us today to schedule your next training, 877-633-7250.

Do we have to order our equipment online?

If you don’t have access to a computer or mobile device to place your order, you can call our toll free number, 877-633-7250, and a StateServ customer service member will place the order on your behalf.

Can you work with my current DME Provider?

Our Network services are designed to elevate your Provider’s level of service and quality, and most Provider’s are eager to integrate the “StateServ Advantage” into their business.